See that orange chat thingy that popped up in the bottom right of your screen? Jump into that and ask your question there, and someone in our team can help you out. If they can’t, they’ll find someone who will.
Signing up is simple, click one of the Sign Up buttons on any page to be taken to a signup form. Enter in all your contact and payment information, and submit. You will receive a confirmation email welcoming you to Vai.
Is there a cancellation fee?Dot2020-06-25T00:59:41+00:00
Vaitel is a pre-paid Cloud service. You will need to pay for your monthly plan in advance using a credit card and then going forward, your account will auto-pay. You can also add top-up credit to your account to pay for any overages or items not included in your plan.
What will my Vai subscription cost?Dot2020-12-17T20:45:00+00:00
Yes! For annual plans, you will be billed for the plan in advance and the included minutes in the plan will be allocated to your account immediately. Annual plans may offer a discount depending on the plan purchased.
What payment options to you accept?Dot2020-06-25T00:53:59+00:00
The minutes included per month for the plan are allocated immediately to your account when you pay for an annual plan. If your allocation of minutes is used within the 12 month period, then additional calls will be billed at the per minute rate as per your plan at the end of each billing month, and charged to your credit card.