VoIP Cloud PBX Features: FREE

All the Hosted PBX features you need to keep your business communicating.

Full featured Vai Switchboard with auto attendant, call queues, call recording, music on hold and more – all included in your monthly plan.

Sign up for a Vai Phone VoIP Calling account and you’ll get our feature-rich Cloud PBX at no additional cost.

View our plans

Cloud PBX Features

Take advantage of the free features in the Cloud PBX today.

High value features are available to you at any time via your Cloud PBX and all you have to do is set them up. You can configure these for your entire account or for individual numbers only.

Advanced Cloud PBX features included free.

There are no per user licence fees with Vaitel’s Cloud PBX. All you pay for is your VoIP calls.

Vai Phone Outbound VoIP Calling

Each inbound call can be treated differently and it’s simple for you to set up in the Cloud PBX. Send calls to voicemail after hours or when you’re busy, set up a simultaneous ring to always call your mobile as well, or route your calls through an IVR to a queue.

Direct your calls to different areas of your business with the Cloud PBX Auto Attendant. This is your virtual receptionist. Simply create your recording and then setup the call flow, like “press 1 for sales, 2 for accounts or 0 to speak with someone in our team”. It’s so easy to do.

If you have higher volumes of inbound calls you can have these queued until your agents are available. You can let callers know where they are in the queue and anticipated wait times. You have full control of how you set this up in the Cloud PBX.

Vai Phone Outbound VoIP Calling
Manage your inbound calls
Manage your inbound calls

Now you can manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.

The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant.

Using simple and easy to use web based tools you can configure your outbound call settings yourself.

Manage your Vai Phone Business VoIP Account

Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.

Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.

You can add phone and fax numbers to your account easily from inside your account. You select the region for the numbers and they are available straight away for you to set up with the Cloud PBX functionality features. You can contact us to add 100 number blocks or special 1300 or 1800 numbers to your account.

Manage your Vai Phone Business VoIP Account

What’s the pricing for all these features?


That’s right! You only pay for your numbers and calls.

All our Cloud PBX features come standard with all Vai VoIP accounts and plans.

I’m ready to choose a plan!

No signup fees, no contracts and no hassles.

We’ve made it so easy to create an account with Vaitel. Whether you’re wanting a phone, fax, online meetings or toll free service, there is never any contracts and you can opt out at any time.