What is a VoIP Solution?

VoIP has forever-changed how we communicate, especially long-distance calls. Not familiar with business VoIP solutions? Don’t worry; you’re not alone! Voice Over Internet Protocol (VoIP) is a revolutionary technology that converts a person’s voice into a digital signal. Thanks to this cloud-based business phone service, we can make business phone calls right from a computer, VoIP phone, or another data-driven device. In today’s remote work landscape, this is more important than EVER.

One of the biggest benefits of VoIP solutions that has business owners jumping for joy is its cost-effectiveness. You don’t have to worry about the hassle of partnering with a phone company for your teams to make calls — all you need is a computer equipped with an internal microphone, one of the best VoIP providers and you are ready to go!

OK, this all sounds fine and dandy, but how does VoIP REALLY work?

Different Types of VoIP Solutions and VoIP Phone Services.

Business VoIP solution is an advantageous, efficient way of making calls. It’s cheaper (yep, that again) and allows you to connect with co-workers, clients, prospects, friends, family, or anyone you’d like – regardless of where they live. It meets the demand of both small businesses and large enterprises. Typically, all you need to get started is a compatible device and an account with a VoIP service provider, like Vai. You will be given a VoIP phone number. A VoIP phone number does not get assigned to a location, while a regular phone number does. We can also help keep your existing business phone number if required.

Today, there are three main types of business VoIP phone services available:

  • ATA (Analog Telephone Adaptor) – The most common form of VoIP, ATA  allows users to connect a regular analog phone to a computer connected to the internet. Once you plug the phone into the ATA software and start calling, your phone’s analog signal is converted into digital data, and you’re all set with a VoIP Solution.
  • IP Phones – Another option is to invest in a specialized phone, called an IP phone. They look just like any other phone but have an ethernet connector that goes into your router. You can also connect IP phones via Wi-Fi, an increasingly popular option that gives users the capability to make VoIP calls using a Wi-Fi hotspot from anywhere.
  • Computer-to-computer – If your computer has the right software, you may want to consider a streamlined computer-to-computer connection for VoIP calling. Once you have the software, you’ll only need an internal microphone and speakers, a sound card, and a stable internet connection to start calling with your VoIP Solution.

One of the most commonly asked questions regarding the VoIP business phone system is whether you need anything special to get started. As long as your office or personal phones are configured to work with a VoIP Solution or service, you’ll have everything you need.

Top Features of VoIP Calling.

Okay, now that we know what exactly VoIP is and how it works, let’s talk about features. Vai’s VoIP service plans include the following built-in advanced features to make your calls as easy and  professional as possible:

  • Call forwarding.
  • Call recording.
  • Hold music.
  • Voicemail to email.
  • Call logging.

  • Simultaneous ring.
  • Caller ID.
  • Call Queueing.

  • Conference calling.

  • Call transfer.

  • Call waiting.

  • Auto-attendant (Virtual Receptionist).

Remote work is here to stay, and it’s critical businesses take steps to streamline their communications and support workers all over the world. If you are interested in learning more about our hosted VoIP solutions or need a new VoIP provider, contact Vai, today! As one of the leading business VoIP solution providers, we have extensive experience in setting up the VoIP phone system for small businesses, medium and large enterprises in various industries.